QUALITY MANAGEMENT AND PERFORMANCE OF MANUFACTURING COMPANY IN RWANDA CASE STUDY: BETA PAINTS Period of 2019-2022

Abstract

This research paper examines was to investigate the effectiveness of quality management and performance of manufacturing companying the city of Kigali. The aim of the objective To assess the effectiveness of quality management used in Beta Paints ,To examine the contribution of quality management on performance of manufacturing company and To examine the relationship between the company performance and quality management. The consequence factor is the achieved performance, parameterized in this research through Return on Sales. During the period of 2019 to 2022, BETA paints asked through a questionnaire. In order to keep the population, the industrial structure stratified sampling method was applied and the sample representativeness was assessed by using the purposive sampling of 44 Staff of the company. The findings show that independent variable, quality management is correlated to dependent variable, performance. The correlation is equal to 0.851 which falls in intervals between 0.70 and 0.90 which means that there is a positive high correlation between the two variables of the study. Then quality management is significantly correlated to performance at 0.851 of correlation coefficient implying a positive high relationship. Therefore, the hypothesis is verified and confirmed that .there is a positive correlation between quality management and performance of BETA Paints company ltd. The difference factor is the size of the enterprise, the industry itself, and partly also the technology and performance of the industry given by the added value. At the same time, space for the implementation of selected approaches and concepts related to quality management in manufacturing enterprises that have the potential for more effective management has been identified to increase competitiveness.