IMPACTS OF HUMAN RESOURCE MANAGEMENT ON PERFORMANCE OF PUBLIC SECTOR IN RWANDA A CASE OF STUDY OF KAVUMU TSS SCHOOL (2020-2023)

Abstract

Human resource management (HRM) plays a critical role in enhancing employee performance, especially in the public sector, where motivation is key to achieving organizational goals. This study examines the impact of HRM practices on the performance of public sector employees, with a specific focus on Kavumu TSS School in Rwanda. The primary objectives of this research were to assess the methods used to motivate employees, analyze the levels of employee satisfaction, and evaluate the direct impact of these factors on overall school performance. Using both primary and secondary data, the study utilized a sample size of 60 respondents, selected from a total of 150 employees, determined through Yamane’s formula. Questionnaires, reports on motivation and training, and performance metrics were employed to gather data. The findings revealed that employee motivation significantly influences work performance. Specifically, the study demonstrated that when employees are motivated through recognition, training, and support, their performance increases, contributing to the overall success of the institution. By this way, the employment opportunities offered by KAVUMU TSS among which we see the trainings, which allow the graduates from this institution to get the job or even to create their own jobs (self-employment). The opportunities offered by this TSS are formations (long term and short term formations) which are mostly needed to the market today .Vocational trainings do not only focuses on providing needed skills on market but also giving chance to the youth that failed to keep in formal schools . Looking at the contribution of KAVUMU TSS in decreasing the rate of youth unemployment in Nyanza district is the fact of giving the second chance to the unemployed youth graduated from non-technical schools (to whom getting jobs is very difficult now a days) to get formation and get a new career that will avail them with jobs. The research concludes that effective HRM practices, particularly in motivating employees, are essential for boosting public sector performance. These findings are crucial for policymakers and school administrators in enhancing employee satisfaction and improving institutional outcomes