DESIGN AND IMPLEMENTATION OF ONLINE VOTING SYSTEM CASE STUDY: The National Elections Commission (NEC) Liberia

Abstract

This thesis explores the feasibility and potential implementation of an online voting system in Liberia. With advancements in technology and the increasing need for more efficient and accessible electoral processes, online voting presents a compelling alternative to traditional voting methods. However, the successful adoption of such a system requires careful consideration of various factors, including technological infrastructure, social acceptance, legal frameworks, and security measures. The study employs a mixed-methods research design, integrating both qualitative and quantitative approaches to gather comprehensive data. Qualitative methods include interviews and focus group discussions with key stakeholders, such as government officials, electoral commission members, IT experts, and civil society representatives. Quantitative data is collected through surveys administered to a diverse sample of the Liberian population, capturing their perceptions, trust levels, and readiness for online voting. The findings of this research highlight the critical role of technological readiness, including reliable digital infrastructure and robust cybersecurity measures, in the successful implementation of online voting. Social factors, such as public trust, digital literacy, and cultural attitudes towards technology, also play a significant role in shaping acceptance and usage. Furthermore, the study identifies the need for comprehensive legal and regulatory frameworks that address data privacy, electoral integrity, and transparency to ensure the credibility of online voting. Based on these findings, the study provides practical recommendations for policymakers, electoral bodies, and stakeholders to consider in the implementation of an online voting system in Liberia. These recommendations include enhancing digital infrastructure, conducting public awareness campaigns, strengthening cybersecurity protocols, and developing clear legal guidelines. This research contributes to the ongoing discourse on digital democracy and aims to provide a roadmap for countries like Liberia that are exploring the integration of technology into their electoral processes. The adoption of online voting, if effectively managed, has the potential to enhance voter participation, reduce electoral costs, and increase trust in the democratic process.