RENTAL CAR MANAGEMENT SYSTEM CASE STUDY: Tobbaco Company Ltd

Abstract

The purpose of this project is to develop and implement an online rental car management to address the inefficiencies and challenges associated with manual permit issuance processes in the rental agencies. The basic purpose of this system is to ease all the processes involved in processing renting car process by eradicating use of papers, and wastage of funds with the use of technology the system will ensure good services to customers, keep data. This platform was developed using different technologies and tools and among others we have: UML for the analysis, SQLite for creating databases, HTML and JavaScript as a programming language for the system Front-end, and PHP for the backend. The implementation of the online rental car management resulted in several significant findings, including: A considerable reduction in renting processing time, waste of money to go to the company office. The project concludes that the adoption of an online rental car management system brings substantial benefits to the renting industry. It streamlines the renting application process. The system improves efficiency, transparency, and communication among stakeholders, leading to timely serving customer. The paper recommends the automation of reservation processes, real-time vehicle tracking, Adding a mobile application for this system. These innovations are expected to enhance customer satisfaction, reduce costs, and ensure scalability in a competitive market.