Abstract:
This project is a web application for car wash management system for car wash service. The
demand of car wash service nowadays is increasing as most of the people are too busy to wash
car themselves. Car wash center has provided various car wash or car detailing services such as
foam wash, waxing, polishing which cause convenient to customers. However, there are some
limitations found which customers has to queue up for a long time until their turn. During the
peak hour, customers might have to wait for a few hours which actually waste customers’ time.
Car wash management system A case study of kinamba car wash
Next, customers who are not familiar to the area are difficult to get a car wash service. They do
not know which is the nearest car wash center from their own location. Another problem faced
is the attendance of car wash appointment which people think that booking an appointment is
troublesome as they have to go to the car wash center to book appointment or they have to make
calls to discuss with staff for available time slot. These issues and limitations need to solved to
improve the performance of appointment scheduling service. Hence, the proposed solutions in
this application are able to solve the problems by integrating appointment scheduling system in
car wash service mobile application. Customers are able to make appointment by using the
application. Besides, GPS location tracking is used in order to solve the problem that users
wanted to get car wash service at car wash center nearby them. The location of the car wash
center is stored in the database and it will be retrieve and display at Google Map when it is nearby
user’s current location. In addition, Improved Least Laxity First scheduling algorithm is also
used to schedule the appointment on real-time basis. Customers can manage their appointment
at anytime and anywhere. These proposed solutions are to improve the performance and
customers’ user experience of the application.
